Healthcare Customer Service Rep
2.
5 East Alton, IL East Alton, IL Full-time Full-time $15.
00 - $17.
50 an hour $15.
00 - $17.
50 an hour 6 days ago 6 days ago 6 days ago As a Customer Service Representative at Medical West, you will be responsible for meeting the needs of our patients and referrals, by processing medical equipment orders in a timely and effective manner.
The CSR will work in an in-office setting with other team members, completing a variety of tasks including but not limited to insurance verification, data entry, answering incoming calls, processing orders, and requesting & reviewing medical records.
This role is rewarding and you will leave each day knowing that you've helped others.
We're looking for candidates with strong Customer Service skills and that will treat our patients like they are family! Job Responsibilities Order Intake including obtaining patient demographic & insurance information, as well as equipment order details Data Entry in variety of EMR's Insurance Verification and Obtaining Prior Authorizations Medical Record review and communication with medical professionals regarding & requesting patient health information Incoming & Outgoing calls with our patients & referrals - scheduling appointments, answering equipment questions and discussing order details Order processing - adding line item details to each patient order and prepare for delivery Meet the needs of local physicians & referral sources Requirements Strong attention to detail Ability to prioritize & multitask Effective communication skills - both verbal & written Work well under pressure in time-sensitive situations Reliable & Punctual Office/computer experience Basic medical terminology preferred, but not required Insurance knowledge preferred, but not required Represent Medical West through professional personal appearance and patient care Compliant with all company policies & procedures Job Type:
Full-time Pay:
$15.
00 - $17.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 East Alton, IL East Alton, IL Full-time Full-time $15.
00 - $17.
50 an hour $15.
00 - $17.
50 an hour 6 days ago 6 days ago 6 days ago As a Customer Service Representative at Medical West, you will be responsible for meeting the needs of our patients and referrals, by processing medical equipment orders in a timely and effective manner.
The CSR will work in an in-office setting with other team members, completing a variety of tasks including but not limited to insurance verification, data entry, answering incoming calls, processing orders, and requesting & reviewing medical records.
This role is rewarding and you will leave each day knowing that you've helped others.
We're looking for candidates with strong Customer Service skills and that will treat our patients like they are family! Job Responsibilities Order Intake including obtaining patient demographic & insurance information, as well as equipment order details Data Entry in variety of EMR's Insurance Verification and Obtaining Prior Authorizations Medical Record review and communication with medical professionals regarding & requesting patient health information Incoming & Outgoing calls with our patients & referrals - scheduling appointments, answering equipment questions and discussing order details Order processing - adding line item details to each patient order and prepare for delivery Meet the needs of local physicians & referral sources Requirements Strong attention to detail Ability to prioritize & multitask Effective communication skills - both verbal & written Work well under pressure in time-sensitive situations Reliable & Punctual Office/computer experience Basic medical terminology preferred, but not required Insurance knowledge preferred, but not required Represent Medical West through professional personal appearance and patient care Compliant with all company policies & procedures Job Type:
Full-time Pay:
$15.
00 - $17.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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